Kount Blog
Blog Against Fraud

Chargebacks? Better Dash!

Posted on Tuesday, September 6, 2016

Why Amazon’s Latest Innovation Could Have Your Customers ‘Dashing’ to claim a Chargeback

The Internet of Things (IoT) gained its newest member this week as Amazon brought its Dash buttons to the UK market. The £4.99 Wi-Fi-enabled pieces of plastic, already familiar in the US, allow consumers to bring one-click shopping into their homes and order a specific household product from over 40 brands, all at the push of a button.

However, when the worlds of IoT and Card Not Present (CNP) payments combine, the ensuing potential for fraud could leave you wishing you had a button with Kount’s name on it for an emergency order of anti-chargeback advice.

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Topics: chargebacks, payments, apparel retailer

How “Available” is Your Fraud Prevention Software?

Posted on Friday, September 2, 2016

High software availability drives many initiatives related to product improvements and new releases. If a software company has high availability, they work towards an agreed level of uptime shown as a percentage over the course of a year. As an end user, we pay no attention to this until the software is down. We have all experienced that frustrating moment when unavailable software puts a wrench in our daily routine. Furthermore, when your fraud prevention software is down, it can cause a surge in fraudulent orders, a decline in sales, or poor performance of your internal processes. Have you wondered how much software downtime can cost your company?

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Topics: fraud prevention, unplanned downtime, high availability

Life As A Fraudster: Fraud University

Posted on Tuesday, August 23, 2016

“Fraudsters are always probing to find the next better deal." 

Don Bush, VP of Marketing, Kount

Welcome to Fraud University! Come spend the day with a young fraudster starting his college career. Only he’s not majoring in engineering. Or physical therapy. He’s majoring in fraud.   

Wannabe cybercriminals like our “freshman” can easily find online resources they need on dark nets and cryptonets to progress from an amateur hacker to become an integral part of a cybercriminal organization. They can learn how to establish synthetic identities, which proxies to use to hide their true locations, where to get one of the 113 million stolen Social Security Numbers available, and much more. Oh, the bell is ringing. Better hurry or you’ll be late to class…

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Topics: data breaches, fraudster

The UK Leads The Way In Fraud

Posted on Tuesday, August 16, 2016

Figures released recently have shown that fraud in the United Kingdom continues to rise at a very worrying rate.

  • UK card fraud rose by 18%, the sharpest increase in Europe
  • UK contributed 43% of total monies lost on card fraud across Europe
  • 75% of this came from card-not-present fraud and the bulk of this was from e-commerce

There has been no let-up in fraud, no respite from the continual growth. But now, more than ever, there has to be action.

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Topics: eCommerce, fraud

Kount: The World Anti-Doping Agency of the Online Gaming World

Posted on Thursday, August 11, 2016

It only seems like last week when Queen Elizabeth and 007 parachuted over London to mark the start of the 2012 Summer Olympics. But, here we are again for the 2016 games, this time from Rio de Janeiro.

Her Majesty didn’t parachute into Rio, apparently she is getting a bit too old for that sort of thing. But she wasn’t the only one who was missing in action; the entire Russian track and field team, along with athletes from many other disciplines, are staying at home.

For those of us with long enough memories, the Olympics wasn’t the Olympics without a boycott. The US team missed the 1980 Moscow games in protest of the Soviet invasion of Afghanistan and the Soviet team boycotted the 1984 Los Angeles games in counter-protest.

The Russian absence this time isn’t due to reheated Cold War politics; it’s due to cheating. Or, more specifically, what appears to be state sponsored doping of athletes by Russian authorities.

At Kount, we take as dim a view of cheating as does the World Anti-Doping Agency.

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Topics: olympics, online gaming

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What You Don’t Know About Chargebacks