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Blog Against Fraud

What’s Worse than Coal in your Stocking? High Holiday Fraud & Chargeback Rates

Posted on Friday, September 8, 2017

A new report from eMarketer shows that sales for the 2017 holiday season are expected to increase 15.8 percent from last year. We know from our recent survey that retailers are already behind when it comes to fully protecting their mobile offerings. Factor in the additional negative effects of post-holiday season chargebacks, and the stage is set for merchants to be as disappointed as a child with a lump of coal. 

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Topics: chargeback, holiday fraud

Horses Not Zebras: The Implications of Prior Probability

Posted on Friday, March 10, 2017

By: Josh Johnston, Data Scientist at Kount

You just tested positive for a rare disease. The test is 99% accurate, so you are almost certainly sick, right? Actually, you are almost certainly healthy. Read on to journey through some numbers to see why, and in the process learn how fraud is costing you money, even if your chargeback rate is under control. 

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Topics: chargeback, machine learning, prior probability

The $14.5+ Billion “Fear of Fraud” Gap

Posted on Thursday, March 17, 2016

You get hit with chargebacks, fraud, and fees every month. If you’re like most merchants, those costs continue to go up and up and up. In fact, as a percentage of revenue, merchant fraud losses nearly doubled last year, jumping from 0.68% in 2014 to 1.32% in 2015 for all merchants.1

But here’s the paradox:

You’re actually turning down too many questionable orders. That’s right, you should be approving MORE suspicious orders. MORE often.

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Topics: chargeback, manual review, fraud

The 9 Deadly Costs of Fraud

Posted on Thursday, March 3, 2016

Do you know all of the 9 Deadly Costs of Fraud? While many are apparent, others are less obvious and can escape the notice of even the most careful observers. And while some fraud costs are not as significant as others, taken together they can punch a sizable hole in your bottom line…potentially millions of dollars (!) for large eCommerce merchants.

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Topics: chargeback, cost of fraud

Will Record December Sales Bring Record Chargebacks in Q1?

Posted on Tuesday, February 16, 2016

The numbers are not all in yet, but preliminary results indicate the strongest holiday season ever. Here’s a snapshot1 from Cyber Monday:

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Topics: Cyber Monday, chargeback rate, chargeback

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