Kount Blog | chargebacks
Blog Against Fraud

Taking the Friendly Out of Fraud: Webinar Recap

Posted on Monday, April 17, 2017

If you missed last week’s webinar “Taking the Friendly Out of Fraud,” this blog post provides a convenient summary recap.

Our webinar explored key topics involved in chargebacks and friendly fraud:

  • The 3 sources of chargebacks
  • How to reduce operating expenses
  • The value of chargeback data
  • Benefits of the Kount and Chargebacks911 partnership
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Topics: chargebacks, friendly fraud, chargeback data, chargebacks911

Keep Travel Sales Sky High and Fraud Grounded

Posted on Tuesday, March 28, 2017

While March weather could not be more different from coast to coast (with the east coast pummeled by a late season blizzard, while the west coast went full-on summer mode with 80 degrees and sunshine), consumers do have one thing in common – summer travel booking. As travel merchants prepare for an influx of sales, they need to be prepared for the potential unpleasantness that might follow– fraud and chargebacks.

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Topics: chargebacks, credit card, travel, loyalty fraud, synthetic IDs

Chargebacks Are Just One Aspect of Fraud Costs

Posted on Tuesday, March 21, 2017

Chargebacks are a big deal. They’re a constant source of product loss and costly fees that damage profitability. It’s no wonder eCommerce operations work relentlessly to stop them.

But it’s important to remember that chargebacks are only part of the deal.

Yes, they’re an important component of one of the three ugly heads of fraud. But focusing single-mindedly on fighting chargebacks – or using tools and software that do – may actually cost you money. How? First, a reminder about the three ugly heads of fraud.

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Topics: chargebacks, manual review

5 Strategies to Fight Chargebacks

Posted on Tuesday, March 7, 2017

According to comScore, U.S. online sales – both desktop and mobile eCommerce – grew by double digits in 2016. Unfortunately, card-not-present fraud grew just as fast. In fact, 2016 saw the highest overall amount of eCommerce fraud ever. And 2017 is expected to see even higher eCommerce fraud as EMV and other forces shift fraud to the online realm.

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Topics: chargebacks, machine learning

2 Minutes on Fraud: Episode 3 - “The Chargeback Lag?”

Posted on Tuesday, November 8, 2016

A lag in chargeback reporting can be discretely hidden by record sales. To make matters worse, the chargeback lag means your financial reports will show a distorted picture of your company’s performance. For example, sales you thought you had in December could actually turn out to be ugly losses in February, March, and April. Don Bush, VP of Marketing, Kount, explains the pitfalls of a chargeback lag and the importance of getting in front of this common hazard.

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Topics: chargebacks, 2 minutes on fraud

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